FAQ FAQ FAQ FAQ FAQ FAQ FAQ FAQ FAQ FAQ FAQ FAQ FAQ FAQ FAQ FAQ
FAQ
Home / FAQ
  • How soon can I expect a reply after sending an inquiry?

    We value every inquiry. On working days, we will respond within 18 hours after receiving your request.

  • Are you a factory or a trading company?

    We are a direct manufacturer with our own production capabilities, and we have an international sales department to provide full-process service from production to export.

  • What are your main products?

    We focus on the research, development, and application of sealing technology for gas springs and dampers, as well as related supporting O-ring products.

  • What are the main application fields of your products?

    Our products are widely used in various industries, including automotive manufacturing, medical equipment, aerospace, home appliances, and electronic equipment.

  • Do you support custom production?

    Custom production is our main business. We can develop and manufacture according to your drawings or samples.

  • Do you produce standard parts?

    Yes. In addition to custom products, we also produce general engineering machinery components for automotive, medical, aerospace, and other equipment, such as gas springs and sealing rings.

  • What is your production capacity?

    Our annual production capacity of seals exceeds 96 million pieces, enabling us to stably meet various order requirements.

  • What is the size and structure of your company?

    The company currently has more than 50 employees.

  • How do you ensure product quality?

    We implement a full-process quality management system. Each process is followed by inspection, and finished products are 100% inspected according to customer requirements and international standards.

  • What are your payment terms?

    Trade terms (e.g., FOB, CIF) are confirmed when quoting. For specific deposit, payment methods, and other details, please contact us for further discussion.

  • How is shipment arranged?

    We are 370 km from Ningbo Port, so sea freight is the main convenient and efficient method. For urgent deliveries, we can also arrange air freight via Ningbo or Shanghai airports.

  • Which markets do you mainly export to?

    We provide products and services to many Fortune 500 companies as well as well-known customers in the medical, automotive, construction machinery, and other fields.